Mercure Gladstone Hotel

Cnr Bell And O Connell Street, Gladstone, Australia, 4680  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Gladstone Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

Overview

The stylish Mercure Gladstone is a decent example of a 4-star hotel in Gladstone. Mercure Gladstone has been welcoming guests to its non-smoking rooms since 2012.

Galleries, museums and art galleries as well as a harbour and parks are in a short distance from the property. Set within a 10-minute walking distance from Gladstone city center.

Mercure Gladstone lies within 10 minutes’ drive to Gladstone airport.

Rooms

Mercure Gladstone is a property in Gladstone that comes with 60 rooms and provides a seating area, heating, a private toilet, a work desk and an iron with ironing board. All bathrooms come with dressing gowns, a hairdryer and slippers.

Eat & Drink

Offering a hot buffet breakfast, the hotel invites guests to the restaurant. Guests can wine and dine at the large restaurant, featuring delicious seafood cuisine. The adjoining bar serves a selection of coffee, beers and tea.

Services

The property offers a photocopier, a meeting room and a copier for business guests staying at Mercure Gladstone.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   60.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Vending machines
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Airport shuttle
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Casino
  • Spa center
  • Sauna
  • Sun terrace
  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Terrace
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Room toiletries
  • Hair dryer

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Gladstone Hotel Gladstone location
Show big map »

Hotel Address:

Cnr Bell And O Connell Street, Gladstone, Australia, 4680

Get directions
City Center
  • Gladstone
    3000 ft
Airports
  • Gladstone (GLT)
    3.2 mi
  • Rockhampton (ROK)
    60.2 mi
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    60

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedGladstoneMercure Gladstone

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Australia

Use Badge

Rooms and availability

Mercure Gladstone Privilege Double Room
Privilege Double Room
Bed type: King Size bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Mercure Gladstone One-Bedroom Suite
    One-Bedroom Suite
    Bed type: 2 Queen Size beds
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Mercure Gladstone Superior Double Room
      Superior Double Room
      Bed type: Queen Size bed or 2 Queen Size beds
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Mercure Gladstone Hotel Gladstone location
        Show big map »

        Hotel Address:

        Cnr Bell And O Connell Street, Gladstone, Australia, 4680

        Get directions
        City Center
        • Gladstone
          3000 ft
        Airports
        • Gladstone (GLT)
          3.2 mi
        • Rockhampton (ROK)
          60.2 mi
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  10 am
        • Number of rooms:
          60

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedGladstoneMercure Gladstone

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Australia

        Use Badge

        Mercure Gladstone Location

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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
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        • General

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        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  10 am
        • Number of rooms:
          60

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedGladstoneMercure Gladstone

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Australia

        Use Badge

        Mercure Gladstone Reviews

        Guest reviews are submitted by our customers after their stay at Mercure Gladstone

        Individual guest reviews

        • Group of friends
          3.8

          Staff Food was reasonable

          Room keys didn't work Bistro like a canteen Poor location for holiday guest.Safe didn't work No drawers in room Resented being put in disabled room as we are able bodied.very dusty shelves clothes covered in dust.All in all not a good experience.

        • Family with children
          8.2

          I was on a business trip with Hockey Brisbane filming for a TV show, pleased to hear you support the locals, did an interview with Rita Boyd who is off to represent Australia and needs all the funding she can get. Room was great as were restaurants and staff.

          My son left his phone re charger in the room ! An ice bucket or ice maker would have been nice in the room. Your staff in the Italian restaurant were having issues which could have been kept from the public eye.

        • Family with children
          9.2

          As I work for a charity I am always looking for the best value for money when I travel for the Leukaemia Foundation. The deal I received through Booked.net was great value for money. Considering I pay this amount and more at Dysart/Moranbah/Mount Isa and Mackay to name a few your facilities were a genuine make up on the rest.

          There was an opened milk in the fridge on arrival but after saying that it was replaced by 3 of the same size delivered to the room. You can't complain about that.

        • Family with children
          6.6

          new rooms, mostly good interior

          carpets not very clean Bathroom fittings/accessories not planned well ( the designer should be bathing in the bathroom to know that some of it is awkward) Work-in-progress, no proper access for people coming in with luggage

        • Couple
          6.6

          It's quite restricted as to what I should comment on, I honestly didn't spend enough time on premises to judge as we arrived very late and left early morning.

        • Family with children
          9.2

          Staff was very friendly, even though we reached quite late. And of course, the free wifi was a nice touch, considering many other hotels did not provide this.

        • Family with children
          6.2

          Freindly service, food was average, location,

          The motel was a very nice set up, however the entrance was somewhat dangerous, with trip hazards in our pathway, little to no signage to highlite to your guests the work and hazards in the area (Main entrance) we had a hammer drill sound vibrating through the room till fairly late in the day Most annoying when you want to rest, we couldnt open the curtains because there were workers right outside our window, the TV was impossible to watch as it pixalated and froze continuously on every channel, parking out in the open and for all that we were still charged full price...I know this sounds very negative but this is what people will remember...I put to you that while the guests have to endure the work in progress there they should be compinsated in some manner and not charged full price, this is not a fully functional establishment as yet...it hasnt left a very good impression on us and we are sorry I dont think we will be back.

        • Older travelers
          8.2

          The staff were very positive and helpful. The room was clean and inviting. Although I've commented on things we didn't enjoy, overall, we were pleasantly surprised by the enjoyment of our stay.

          The room did not have any information on the services provided, no compendium. The work being carried out at the entrance to the centre was disruptive, and on two occassions we had to walk under a working platform, which I'm sure is not accepted practice for safety. The location of the Hotel is a little out of the way from the city centre.

        • Family with children
          4.6

          The hotel was still under construction There is no room service available There was no hotel or local area information in the room

        • Family with children
          6.2

          Convenient stop over on our way north from Brisbane

          The fact that while the restaurants were open until 10 they stopped taking orders at 9. Also the restaurant staff were not familiar with the beers available from the bar.

        • Group of friends
          5.8

          The staff were friendly, helpful and efficient.

          The Mercure was undergoing renovations. If we had been informed of this when booking, we would not have chosen to stay there. As it was, we were not informed, and this was very inconvenient. We were advised to park in the first-floor garage, however there was no lift access from the garage to the room, and we were not told this. Consequently we had to haul our luggage up/down stairs to and from the car. The toilet leaked from the pedestal, and consequently there was always water on the floor. The television did not work. The staff moved us to another room, and then they discovered that none of the televisions worked. We were not able to call reception from our room: the phone did not work. Possibly this was connected to the phone problem. Also, I was not informed upon booking that the hotel was connected to a Club. I was under the impression that the restaurants were part of the hotel. If I had known this, again I would not have booked the Mercure, as club food is notoriously very ordinary. I would say that service in the restaurants was standard for a sports club, but not of sufficient standard for any good restaurant. Overall, this was a very negative experience for us, and consequently consider that our stay there was grossly overpriced.

        • Group of friends
          7.4

          I was able to get a room booking on the Internet at short notice. Airport shuttle was supplied.

          Construction was not complete. No trolleys available for luggage.

        • Group of friends
          3.8

          Brand new

          It was still under construction, lots of loud noise and banging and also a few defects with the room (cupboard door doesn't close without banging, etc). No full length mirrors in the rooms.

        • Couple
          8.8

          Excellent service! Room was amazingly clean and comfortable.

          No inclusion of breakfast, but the Italian restaurant did an amazing breakfast

        How to reach hotel

        hotel Mercure Gladstone Hotel Gladstone location
        Show big map »

        Hotel Address:

        Cnr Bell And O Connell Street, Gladstone, Australia, 4680

        Get directions
        City Center
        • Gladstone
          3000 ft
        Airports
        • Gladstone (GLT)
          3.2 mi
        • Rockhampton (ROK)
          60.2 mi
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  10 am
        • Number of rooms:
          60

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedGladstoneMercure Gladstone

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Australia

        Use Badge